Many of us have struggle with concept of L1, and L2 support and maintenance which can be very expensive and transitioning is a living hell. What we wish is the ability for both of them to work together and make a smooth transition. So I have started to think it would be cool to make this happen for a organization which runs 1200+ servers and have teams to support product and infra both. The Idea was to start with collaboration between teams which can be extended to request and support basis. To extend it further we discovered that product team works for 24x7 and infra team is 18x7. Now it is important to design it in a way that product team can manage it 24x7 with minimum and no help from infra team(L2). Solution: Solution was to use a collaboration tool which supports API for our tools to maintain alert level. For that please refer my previous blog describing configuration of Icinga and Hipchat. Next logical step is to configure hipchat to support robot system ...
Start mysql in Ubuntu without having root privilege:- If you want to use mysql in Ubutu you can use following command which will use a root level privilege $ mysql -u root -p Enter password: Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is 147 Server version: 5.1.49-1ubuntu8.1-log (Ubuntu) When it demands to enter the password fill it with 'root' and hopefully you'll get logged in . Last_insert_id():- (with no argument) returns the first automatically generated value that was set for an AUTO_INCREMENT column by the most recently executed INSERT statement to affect such a column. For example, after inserting a row that generates an AUTO_INCREMENT value, you can get the value like this: mysql> SELECT LAST_INSERT_ID(); Database():- Database() method returns the current selected database and you can use it in your communication and your queries. The syntax is : mysql>select Database (); User():- It a...