Hipchat Notify 2.0 Hipchat notification with API 2.0 to be used with ICINGA/Nagios Table of Contents Table of Contents Author Audience Introduction Ruby Script Script used on server Service notification Host notification Change in command.conf for Icinga server Example notification Roadmap Author Shubhamkr619@gmail.com Audience System Engineers and operation engineers Introduction Change the default mail notification of Icinga server to hipchat notification using ruby code. This will allow a single place of management of all the notification and alerts across organization. Let that be service,host or business level alerts all can be managed and monitored using hipchat and hubot will give certain advantage over traditional alerting system. Proactive and reactive alerting Managed monitoring Single place of all the alerts Better communication and collaboration Integration with multiple tools in CI cycle Jenkins Chef ...
Many of us have struggle with concept of L1, and L2 support and maintenance which can be very expensive and transitioning is a living hell. What we wish is the ability for both of them to work together and make a smooth transition. So I have started to think it would be cool to make this happen for a organization which runs 1200+ servers and have teams to support product and infra both. The Idea was to start with collaboration between teams which can be extended to request and support basis. To extend it further we discovered that product team works for 24x7 and infra team is 18x7. Now it is important to design it in a way that product team can manage it 24x7 with minimum and no help from infra team(L2). Solution: Solution was to use a collaboration tool which supports API for our tools to maintain alert level. For that please refer my previous blog describing configuration of Icinga and Hipchat. Next logical step is to configure hipchat to support robot system ...